All domain name registrations and renewals are FINAL. Because we have to pay registry fees on our end we cannot process refunds for these transactions.
In the rare event your domain has a mis-spelling, please contact us AS SOON AS POSSIBLE so we can attempt to correct it.
We do NOT provide extensions on invoices here at Eclosol.
All invoices should be paid on or before DUE DATE to avoid account suspension. Accounts not paid by the due date have a 7 day grace period before account is terminated. These invoices are subjected to a 15% late fee that must be paid to reactivate the account.
We will make every attempt possible to contact you 24 hours prior to account termination. Once the account has been terminated ALL data including backups will be scrubbed from our servers. There is no recovering of the data once the account is terminated.
Many of our web/cloud hosting or service packages are discounted for first-time customers.
All packages will renew at the regular rate.
For the BEST possible pricing, we reward customers for signing up annually (12 months).
On our website, prices are displayed reflecting the best possible rate.
We have no refund policy against any service, product or content. Exchanges are possible under different scenarios after approval from billing and sales department.